Privacy Policy

Last updated: January 19, 2026

1. Introduction

OnHealth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nutrition tracking and meal planning application.

By using OnHealth, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (stored securely using industry-standard encryption)

2.2 Health and Fitness Data

To provide personalized nutrition recommendations, we collect:

  • Height, weight, age, and biological sex
  • Activity level and fitness goals
  • Dietary restrictions and food allergies
  • Health conditions relevant to nutrition planning
  • Food preferences (liked and disliked foods)
  • Meal logs and nutritional intake data

2.3 Automatically Collected Information

When you use OnHealth, we automatically collect:

  • Device information (type, operating system)
  • Browser type and version
  • IP address
  • Usage patterns and interactions with the app
  • Date and time of access

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Generate personalized meal plans and nutrition recommendations
  • Calculate your daily calorie and macro targets
  • Track your nutrition progress over time
  • Provide AI-powered meal suggestions based on your preferences
  • Analyze food photos to estimate nutritional content
  • Send important updates about your account or our service
  • Improve and optimize our application
  • Respond to your inquiries and support requests

4. Third-Party Services

4.1 Supabase

We use Supabase for authentication and database services. Your data is stored securely on Supabase's infrastructure with encryption at rest and in transit.

4.2 AI Services

We use AI services to generate meal plans and analyze food photos. When you use these features, relevant data may be processed by our AI providers. We do not share personally identifiable information with AI services.

4.3 Analytics

We may use analytics services to understand how users interact with our application to improve the user experience.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • All data is encrypted in transit using TLS/SSL
  • Data is encrypted at rest in our databases
  • We use secure authentication with hashed passwords
  • Access to user data is restricted to authorized personnel only
  • We regularly review and update our security practices

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete data
  • Deletion: Request that we delete your personal data
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to certain processing of your data
  • Restriction: Request that we limit how we use your data

To exercise any of these rights, please contact us at privacy@onhealth.com.

8. Children's Privacy

OnHealth is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@onhealth.com
Address: OnHealth Ltd, London, United Kingdom